Settings
Notifications
The Notifications section allows you to choose which employee actions you want to be notified about. This helps administrators stay informed about important job updates, work progress, parts and inventory changes, tasks, and team communication.
Notifications are organized into separate sections, making it easier to manage them by activity type.
Managing Notifications
Notification Toggles
Each notification can be enabled or disabled individually using the toggle next to it.
Each section also has a main toggle at the top. This allows you to enable or disable all notifications within that section with a single click, without changing each notification individually.
At the top of the page, you can see the number of currently enabled notifications. Select Disable all to turn off all notifications at once.
Job Updates
Job Status Changes
Notifications related to changes technicians make to jobs:
- Job status changed by technician – sent when a technician changes a job's status, for example, to In Progress or Completed.
- Technician self-assigned to job – sent when a technician picks up a job that was previously unassigned.
Parts & Inventory
Parts and Inventory Changes
Notifications related to parts and inventory changes:
- Part added to job – when a technician adds a new part to a job.
- Part installed – when a technician marks a part as installed, reducing its quantity in inventory.
- Part uninstalled – when a technician marks a part as uninstalled, returning it to inventory.
Work Progress
Service Status Changes
Notifications related to work performed and service status changes:
- Work logged – when a technician adds a new work entry or logs time.
- Service status changed – when a technician updates the status of a service line, for example, to In Progress or Completed.
Tasks
Task Updates
Notifications related to changes to assigned tasks:
- Task completed – when a technician marks an assigned task as completed.
- Task reopened – when a technician reopens a previously completed task.
Communication
Comments
Notifications related to comments posted by technicians on jobs:
- Comment posted – when a technician posts a new comment on a job.